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At Oojex.com, we strive to ensure your satisfaction with every purchase. Below, you'll find our comprehensive Return & Refund Policy outlining the process for returning items, obtaining refunds, and managing cancellations.
Returns Process: We understand that a product may not fulfill your expectations. You have 7 days from the date of purchase to initiate a return. However, please note that certain items, such as underwear, swimwear, bikini bottoms, and one-piece swimsuits, are ineligible for returns or exchanges.
In the event of receiving a faulty, damaged, or incorrectly supplied product, you are entitled to a refund of the purchase price. Please return the item(s) promptly and in their original condition to facilitate this process.
Policies: Returning purchased items is convenient. Simply contact our customer care service to initiate the return process. Once we receive the returned product(s), your refund will be promptly processed.
Any complimentary items provided with your purchase must also be returned.
Handle the products you intend to return with reasonable care and refrain from using them. Items must be returned in their original condition. Please note that any damage incurred while the items are in your possession may result in the rejection of the return request.
For faulty, damaged, or incorrectly supplied goods, we may offer a replacement or provide a full refund, including any delivery charges incurred. Please ensure the return of such items in their original condition.
Exchanges Process: If you wish to exchange any products, please contact our customer care service. Exchanges are subject to availability and adherence to our applicable policies.
Refunds: After returning or exchanging products, we will process your refund, excluding any delivery charges incurred during the initial purchase.
Cancellation: To cancel your order, please contact our Customer Services department within one hour of placing the order during working hours.
For orders paid by credit card or debit card, we will initiate the refund process promptly. However, please note that the timeline for the refund to reflect in your account depends on your bank's processing procedures.
We cannot accept cancellations beyond the specified timeframe, as orders will have been processed. In such cases, please follow our returns/refund process outlined above.
Thank you for choosing Oojex.com. We appreciate your trust and are dedicated to offering you an enjoyable purchasing experience. If you have any further queries regarding our Return & Refund Policy, please don't hesitate to reach out to us.
When you shop with Oojex, getting your items is super simple. We take care of all the details to ensure your orders arrive safely and on time, making your online shopping experience fantastic.
Estimated Delivery Time: For our customers in the USA, your orders will typically arrive within 7-15 working days. Please note that delivery times may vary depending on your shipping address.
Shipping Charges: The shipping charge is depending upon minimum cart value.
What If You're Not Home When They Deliver?
If you're not home when your items are supposed to arrive, don't worry. Our delivery partner will get in touch to arrange a new delivery time that works for you. Simply contact our Customer Support team, and we’ll schedule another delivery date and time.
Shopping with Oojex is hassle-free - we're all about ensuring you're satisfied with every delivery.
Overview:
1. Gameplays - Spin, Progressive, and Levitation. After lightly pressing the button, open the palm and hold up the bottom of the flying ball to start to fly. Besides, pushing both hands horizontally and straight forward can be transferred.
2. Magic - You can push the floating ball at will with the skill to keep it floating in the air. When thrown from different angles, there will be different moving tracks. Start the interactive play just by throwing the drone ball in the air, grabbing & flip it to stop. Whether you have a magic wand or not, you could do magic like a magician.
3. Simply - Turn on the switch, the "Up" logo is up, and then gently shake to make the aircraft rotate. When you throw it upwards 30 ° to get flying. It will spin around and return to you like a boomerang. Throw it downwards 30° to get flying. If you wish to stop playing, just shake it and stop spinning.
4. Safety - The material of the fly ball is surprisingly soft and lightweight, which makes you grasp it with your hands without any scruples when playing. With the built-in rechargeable high-performance battery and USB charging interface, 25 minutes of full charging allow you to fly for 8-10 minutes.
Product Information:
Material: PP
Function: Flash
Specifications: blue single ball/red single ball/pink single ball/magic wand single/blue plus magic wand/red plus magic wand/pink plus magic wand
Power supply: built-in lithium battery 200mAh
Top combination form: blue single ball/red single ball/pink single ball/magic wand single/blue plus magic wand/red plus magic wand/pink plus magic wand
Color: A[blue single ball cross-border version], B[pink single ball cross-border version], C[red single ball cross-border version], D[magic wand single-root cross-border version], E[blue single ball Plus Magic Wand Set Cross-Border Version], F[Pink Single Ball Plus Magic Wand Set Cross-Border Version], G[Red Single Ball Plus Magic Wand Set Cross-Border Version]
Size Information:
Flying ball product size: 95mm*95mm*95mm
Single ball packaging size: 102mm*102mm*104mm
Flying ball plus magic wand packing size: 81*26.5*205mm (flying ball + magic wand)
Note
Simple operation, colorful LED lighting effect, resistant to falling and collision, and controllable
Ballupanddown flight has magic and intelligent flight
With three dazzling and colorful lights, when you launch the flying ball toy into the air, it looks like a neon meteor.
Spherical toys are easy to use. Turn on the power button and lift the toy, then shake it to throw it away!
Throw the toy and place it directly on the bottom of the house. This is your hand with the boomerang. Throw the spinning toy into the air and watch it spin straight towards you. Grab it with one hand, ready to Start the next technique.
When hovering in place, the toy ball can spin super fast. Place your hand under the ball and track the rotating sphere for as long as possible, as if you were redefining gravity. Who says magic is not real?
Packing List
Magic wand *1
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