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At Oojex.com, we strive to ensure your satisfaction with every purchase. Below, you'll find our comprehensive Return & Refund Policy outlining the process for returning items, obtaining refunds, and managing cancellations.
Returns Process: We understand that a product may not fulfill your expectations. You have 7 days from the date of purchase to initiate a return. However, please note that certain items, such as underwear, swimwear, bikini bottoms, and one-piece swimsuits, are ineligible for returns or exchanges.
In the event of receiving a faulty, damaged, or incorrectly supplied product, you are entitled to a refund of the purchase price. Please return the item(s) promptly and in their original condition to facilitate this process.
Policies: Returning purchased items is convenient. Simply contact our customer care service to initiate the return process. Once we receive the returned product(s), your refund will be promptly processed.
Any complimentary items provided with your purchase must also be returned.
Handle the products you intend to return with reasonable care and refrain from using them. Items must be returned in their original condition. Please note that any damage incurred while the items are in your possession may result in the rejection of the return request.
For faulty, damaged, or incorrectly supplied goods, we may offer a replacement or provide a full refund, including any delivery charges incurred. Please ensure the return of such items in their original condition.
Exchanges Process: If you wish to exchange any products, please contact our customer care service. Exchanges are subject to availability and adherence to our applicable policies.
Refunds: After returning or exchanging products, we will process your refund, excluding any delivery charges incurred during the initial purchase.
Cancellation: To cancel your order, please contact our Customer Services department within one hour of placing the order during working hours.
For orders paid by credit card or debit card, we will initiate the refund process promptly. However, please note that the timeline for the refund to reflect in your account depends on your bank's processing procedures.
We cannot accept cancellations beyond the specified timeframe, as orders will have been processed. In such cases, please follow our returns/refund process outlined above.
Thank you for choosing Oojex.com. We appreciate your trust and are dedicated to offering you an enjoyable purchasing experience. If you have any further queries regarding our Return & Refund Policy, please don't hesitate to reach out to us.
When you shop with Oojex, getting your items is super simple. We take care of all the details to ensure your orders arrive safely and on time, making your online shopping experience fantastic.
Estimated Delivery Time: For our customers in the USA, your orders will typically arrive within 7-15 working days. Please note that delivery times may vary depending on your shipping address.
Shipping Charges: The shipping charge is depending upon minimum cart value.
What If You're Not Home When They Deliver?
If you're not home when your items are supposed to arrive, don't worry. Our delivery partner will get in touch to arrange a new delivery time that works for you. Simply contact our Customer Support team, and we’ll schedule another delivery date and time.
Shopping with Oojex is hassle-free - we're all about ensuring you're satisfied with every delivery.
Overview:
Our Levitating UFO Color Galaxy Lamp is a testament to innovation and design, bringing the mysteries of the cosmos into your living space. With its captivating, color-changing lights and gravity-defying suspension, this lamp offers a unique celestial ambiance to any room.
Innovative design:
The magnetic levitating UFO lamp comes with an exquisite UFO and Milky Way galaxy base that will attract you at first sight. When you plug in the power and levitate the UFO in the night, the UFO and the square galaxy base will glow simultaneously to light up your room through wireless power transmission.
Touch Control RGB light: When the delicate floating UFO lamp is powered on, you can change the white light on the base to gradual RGB mode with a quick touch. You can also select the RGB color by touching it one more time during the RGB light changes gradually. The UFO keeps glowing once you levitate it successfully which makes it a cool desk decoration in your office.
Rotate at any Angle:
The anti-gravity UFO of the levitating futuristic decor can be tilted at almost 90-degree angle to the base. When the UFO is levitated, you can speed up the rotation with a gentle touch to release pressure after busy working. With magnetic levitation technology, the UFO can be rotated above the galaxy base freely and quietly as magic. It will be an amazing landscape in the bedroom.
Eye-Catching Decor:
As an impressive conversation piece, the floating lamp with a stylish appearance is ideal for decorating your home. If you are a content creator, it is a brilliant levitating decor to enhance the futuristic and technological ambiance in your live streaming and attract the audience to subscribe to your channel. If the spinning lamp is out of power suddenly, the UFO will be adsorbed on the base to avoid any damage.
Extraordinary Gift:
Compared to usual gifts, the levitating lamp tech gadgets will exceed everyone's expectations and your friends will be pleasantly surprised when they open the box. If you are looking for a birthday or Christmas gift for kids and adults, this unique floating desk lamp meets your requirements primely. If you are a UFO or space amateur, this UFO decor won't let you down.
Product information:
Color: Starry Sky bottom
Material: ABS
Style: modern simplicity
Process: half-handmade semi-mechanical
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